Dear Car Talk:

We just purchased a used 2011 Dodge Grand Caravan Express. It came with a DVD, a user guide, tire information supplement, lemon law booklet and an emissions warranty brochure. But no owner’s manual.

The problem is, the DVD and user guide contain much information regarding features available on more lavishly optioned models, but leave MANY questions regarding the controls, operation and functions offered by this Express model.

As a many-decade fan of Car Talk, I’m hoping you can tell me how to get these questions answered. — Greg

The Express was the cheapest of the Grand Caravans offered in 2011, Greg. They called it the Express because they made it so fast, they didn’t have time to put any options in it. In fact, there was also the Super Express, which zipped through the assembly line so fast they didn’t have time to install seats or a steering wheel.

Mechanically, the Grand Caravans were all pretty much the same. So, I’m not sure what you’re having trouble figuring out.

The cheaper, manual controls on the Grand Caravan Express are usually easier to use, if anything, because they’re so basic. Like the twist tie that keeps the hood closed.

But if you need help, I’d suggest the last resort for car owners, Greg: The actual owner’s manual.

There’s a website called Manuals Library ( If you search for “2011 Grand Caravan Express owner’s manual,” you’ll find the full, 550-page tome there.

You can then search and read it online, or download it and spend $850 in ink so you can print it out and read it in your easy chair. Enjoy.


Got a question about cars? Write to Ray in care of King Features, 628 Virginia Drive, Orlando, FL 32803, or email by visiting the Car Talk website at

© 2019, Ray Magliozzi and Doug Berman


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